Terms of Service - CPR Select

Last Updated: 02/02/2025

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These Terms of Service (“Terms”) form a legally binding agreement between you (“User”, “you”, or “your”) and CPR SELECT (“we”, “our”, or “us”), located in Morganville, New Jersey. By registering for a course, using our website (www.mycprcertificationonline.com), or purchasing any of our services, you agree to these Terms. If you do not agree, you must immediately discontinue your use of our site and services.

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‍1. Introduction and Acceptance

• Acceptance: By accessing our website, enrolling in our courses, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
• Updates: We reserve the right to modify these Terms at any time. Continued use of our services following any changes will constitute your acceptance of such changes.

‍2. Our Services

• Course Offerings: CPR SELECT provides online certification and recertification courses in CPR/AED, Basic First Aid, Bloodborne Pathogen Safety, HIPAA and other courses. Our courses are designed in accordance with accepted guidelines and training materials for both the general public and medical personnel.
• Certification: Upon successful completion of the course and a passing score on the online exam, you will be issued a digital certificate. When applicable, a physical certification card (wallet card) may be mailed to you.
• Third-Party Recognition: Please note that our certifications are not approved by the American Heart Association (AHA). It is your responsibility to confirm that our certification meets the requirements of your employer or any applicable regulatory agency.
• Group Orders: For group orders, please refer to our separate group order guidelines. Group orders may have additional terms regarding shipping, timing, and refunds.

‍3. Money Back Guarantee and Refund Policy

• 100% Satisfaction Guarantee: If you are not satisfied with your course, you may request a full refund within 30 days of purchase. This guarantee applies provided that you have not attempted the certification exam and, if applicable, have not received a physical certification card.
• Refund Process:
  
  • To request a refund, contact our support team via  [email protected] with your full name, email address, order number, and a brief explanation for your request.
  • Refunds will not be processed if the exam has been attempted or if the physical certification card has been mailed.
    

• For group orders, refunds will be considered on a case-by-case basis. Once processed, group orders are non-refundable unless otherwise specified.
• Documentation: Please ensure that all refund requests include the required documentation to expedite processing.

‍4. Registration, Eligibility, and Personal Information

• User Registration: To access our services, you must provide accurate personal information including your name, address, date of birth, email address, and payment information. By registering, you represent that all information provided is true and complete.
• Eligibility: You must be at least 18 years of age or have obtained parental or guardian consent (if applicable) to register for our courses.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use of your account.
• Data Privacy: Your personal data will be used solely for order processing, course enrollment, certification issuance, and customer support. We do not sell or share your information with third parties except as required by law. For additional details, please refer to our Privacy Policy.

‍5. Medical and Legal Disclaimers

• Educational Purposes Only: Our course materials are intended solely for educational purposes. They are not a substitute for professional medical training or advice. In an emergency, always dial 911.
• No Guarantee of Skill Mastery: Completion of our courses does not guarantee that you will acquire or be able to perform the physical skills necessary in real-life emergencies. We strongly encourage supplemental hands-on training.
• No Legal Advice: The content provided is not legal advice. For guidance on Good Samaritan laws or any legal matters, consult a qualified legal professional.

‍6. Certification and Certification Cards

• Digital Certification: A digital certificate will be issued upon successful completion of the course exam and receipt of full payment.
• Physical Certification Card: When applicable, a physical certification card is provided as a complimentary service and mailed to the address you provide. Should the mail be returned as undeliverable, reissuance is at our discretion.
• Validity and Revocation: We reserve the right to revoke any certification if it is determined that the course was not undertaken in good faith or if these Terms are violated. Each certificate is issued in the name of a single individual.

‍7. Course Content, Accuracy, and Limitation of Liability

• Content Accuracy: We strive to keep our course content accurate and current. However, we do not guarantee that the information is complete, error-free, or updated.
• No Warranty of Proficiency: Our courses focus on theoretical and cognitive aspects of training. There is no warranty or guarantee that you will perform the practical skills to the level required in actual emergencies.
• Limitation of Liability:
  
  • In no event shall CPR SELECT, its affiliates, officers, employees, or agents be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services.
  • Our total liability is limited to the amount you have paid for the course.
  • This limitation applies to all claims, including but not limited to those arising from website errors, downtime, or inaccuracies in course materials.

‍8. Intellectual Property, Use Restrictions, and DMCA

• Proprietary Materials: All materials provided on our website, including text, images, videos, and course content, are the exclusive property of CPR SELECT or its licensors. Unauthorized copying, distribution, or modification is prohibited.
• Permitted Use: You are granted a limited, non-transferable license to access and use our course materials solely for personal, non-commercial purposes.
• Prohibited Actions:
  
  • You may not reverse engineer, decompile, or otherwise attempt to extract the source code or structure of our website.
  • Any attempt to transmit harmful code or spam is strictly forbidden.
• DMCA Procedure:
  
  • If you believe that any material on our site infringes your copyright, please submit a DMCA notice to our designated Copyright Agent [email protected] We reserve the right to remove or disable access to content alleged to be infringing without prior notice.

‍9. Indemnification: You agree to indemnify, defend, and hold harmless CPR SELECT, its affiliates, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

• Your misuse of our website or services;
• Your violation of these Terms;
• Any breach of representations or warranties made by you; or
• Any infringement of third-party rights by your use of our services.

‍10. Governing Law and Dispute Resolution

• Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of laws principles.
• Dispute Resolution:
  
  • Mandatory Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms or our services must be resolved exclusively through binding arbitration administered by a mutually agreed-upon arbitration service. The arbitration shall take place in Monmouth County Morganville, NJ, unless otherwise agreed.
  • Waiver of Jury Trial and Class Action: You expressly waive your right to a jury trial and the right to participate in any class or representative action against CPR SELECT.
  • Injunctive Relief: Notwithstanding the arbitration provisions, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its rights or property.

11. Modifications, Termination, and Severability

• Modifications: We reserve the right to change or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated Terms.
• Termination: We may suspend or terminate your access to our services at any time, with or without cause, and without prior notice. Termination will not affect any rights or liabilities that have accrued prior to termination.
• Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision will be reformed only to the extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.

12. Website Usage and Community Guidelines

• Acceptable Use: You agree to use our website and services only for lawful purposes. Any use that violates these Terms, including transmitting malicious code, engaging in harassment, or attempting unauthorized access, is strictly prohibited.
• User-Generated Content: If our website permits the submission of reviews, comments, or other user-generated content, you are solely responsible for the content you post. We reserve the right to remove content that we deem inappropriate, offensive, or in violation of these Terms.
• Prohibited Conduct: Impersonation, unauthorized advertising, or any activity that disrupts the normal operation of our website may result in immediate termination of your account and legal action.

‍13. Entire Agreement and Contact Information

• Entire Agreement: These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and CPR SELECT regarding your use of our website and services, and supersede any prior agreements or understandings.
• Contact Us:
  If you have any questions or concerns about these Terms, please contact our support team at: [email protected]
  
  

By using CPR SELECT’s services or accessing our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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