Support

Frequently Asked Question

Most of the questions are answered below.
How is CPR Select different from other CPR/First Aid training sites?

CPR Select has been in the safety training industry for years. We have a reputation, and we stand by it. We offer nationally recognized safety training. Customer satisfaction is our #1 goal. There is a reason that over 95% of our clients return to recertify!

Is your certification accepted by my employer?

Yes, Our Certifications are accepted by most employers as we have 99.7% global acceptance rate. We follow the same ECC 2020 guidelines as the American Heart Association and the American Red Cross, making our certification recognized and accepted nationally. Our program has been developed to meet and exceed the set requirements.

At CPR Select, we provide two-year Online CPR/AED, First Aid, and BLS certifications, and one year Bloodborne Pathogen certification. You can use the e-Verify system, enhancing certification authenticity and reliability. This efficient tool allows employers to quickly verify the validity of certifications, ensuring compliance with industry standards. This is part of our commitment to high-quality, credible online CPR training.

Do I need hands-on training?

No. You don't need hands-on training to get certified. Our courses at CPR Select are 100% online.

Is online training an approved way to earn a certification?

Yes. Online certification is an approved way to earn your certification and a more efficient way altogether. We are trusted by hundreds of thousands of clients worldwide. Our clients range from nurses, dentists, physicians, teachers, parents, industrial workers, healthcare professionals, and many others.

Is CPR Select affiliated with AHA or Red Cross?

We are not affiliated with the American Heart Association (AHA), Red Cross, or OSHA. CPR Select is an independent provider of CPR, First Aid, and AED training. The only difference between our courses and an AHA or Red Cross course is our courses cost less, take less time, and do not require a live hands-on skills check! If you need an AHA or Red Cross-specific course, please find a provider in your local area or visit www.heart.org to find a provider.

How long does it take to complete an online course?

The average participant takes 1-3 hours to complete a course.

Does the online course have to be completed in one sitting?

No, our online training is set up to learn at your own pace. Once registered, you will have 30 days of access to our training site to learn the material and take the online test.

How long are your certifications valid for?

CPR/AED and Basic First Aid certifications are valid for two years from when the exam was completed. Our Bloodborne Pathogens course is valid for one year from the exam date.

How soon can I take the course?

Coursework can begin as soon as your online payment is processed. Your user name and password become active at this point, and you can start anytime in the next 30 days.

What if I do not pass the test?

Not a problem! A score of 75% or higher is needed to pass the certification exam. If you do not pass the first time, you can retake the exam at no additional cost. All the test questions are multiple choice or true/false and are pulled directly from the course material.

Can I get a refund if my certificate is not accepted by my school or organization

Please check if the online certification is acceptable by your school or organization before enrolling in the course. Once you have completed the course and received your certificate, we are unable to issue a refund if the certificate is rejected.

Do you offer group rates or affiliation programs?

Yes, we offer a group discount for groups with more than 5 participants. You may contact us for more information.

Is there a rush delivery CPR certification option?

Yes, you will receive a digital printable CPR certification card with your name via email once you pass the exam. It is available for immediate printing. You may obtain this CPR certification card 24 hours a day, seven days a week. There is no additional charge to have instant access to your card.

Can I certify for the first time with this online course?

Yes, our course can be taken for initial CPR certification. Our course is intended for anyone that requires CPR or First Aid certification. You do not need prior knowledge of CPR or First Aid topics to become certified.

Can I recertify with this online CPR/ First Aid course?

Yes, we offer online recertification in CPR/AED, First Aid, and BLS. Medical providers and others who have obtained CPR certification in the past may recertify with our online CPR training program. We offer an updated study guide written by AHA-trained medical doctors and an extensive database of practice exams for those who would like to review any CPR topics before taking the exam.

I didn't receive my Certificate. How can I obtain it?

If you didn't receive your digital certificate, it's most likely because the Certificate was caught by your spam folder or blocked by a firewall. You may email us, and we'll send you a copy of your certificate immediately.

Can I get a refund if I am not satisfied with this course?

Yes, you have 30 days to try our course risk-free. If, for any reason, you are not satisfied with our course, you may obtain a full refund as long as you request one before you attempt the certification exam. Your satisfaction is 100% guaranteed.